The item arrived in a timely manner and was well packaged. I will be installing it tomorrow. The cable is packaged in a small MDF box and put into a bubble wrap bag. Like the fact that the seller has a tutorial on you tube for assistance in removal an replace of the ribbon cable.

Absolutely what I needed. I have a GF Basic that showed a light - reached out to the support at GF who wanted $1500. Reached out to WiregrassMade and it was fixed less than 10% of that. Even had a nice YouTube tutorial. 10/10 would 100% come back! Thank you!!!

Jonathan was incredibly helpful not only in helping me install the new part with his amazing video but also helping me identify the problems I was having with my laser. Shipping was a day late but he let me know immediately that it would not ship right away due to it being a holiday weekend. Definitely will come here if I need any other parts before I shop at Glowforge!! Thanks again

Thanks to this Glowforge Laser Head Carriage Plate replacement, my cuts are smoother and more precise than ever, making it an absolute game-changer for my crafting endeavors. Wonderful product and super fast shipping!!